I am a podcast junkie; however, also super tech challenged and never understood how to write a review. I was motivated to figure it out after all this brouhaha about Brandon’s response to the negative review recently. I suspect that many of those 6 new 1-star reviews are related to that person. I am sure there are so many more people like myself who don’t know how to do reviews who found that particular episode as helpful as I did!!
I appreciated Brandon’s perspective on what it felt like to receive that review and ways that she could have given him helpful feedback that would not have impacted the podcast in a negative way. I thought he was calm and reasonable and kind and considerate.
It also made me realize that sometimes when I have a written yelp reviews, that perhaps I have not been as thoughtful as I would like to have been especially for small businesses that rely on reviews.
Finally, in my own familial relationships, I have been much more tolerant of people giving me negative feedback or complaining as I keep keep Brandon‘s words in my heart as I received the feedback. And on the flipside, as I am giving feedback, I have tried to be more kind and considerate as well.
It pains me to think Brandon thinks he was being defensive I had been so impressed with his openness to receive the comments.
This was one of my favorite episodes and that is saying a lot because there are so many brilliant ones!!!
Keep up the great work to everyone at Positive Heads working so hard to bring us fantastic content that truly changes lives!!
Best regards,
OneGreenSmoothie