Disappointed-constructive criticism episode

I listened to a couple episodes and found them relatively helpful, but then I listened to the constructive criticism one where you had an entire episode discussing how a reviewer failed to give you constructive criticism and instead attacked you and worked to prevent others to find your podcast by giving you one star. You also said that she “could have” acted like you when you deal with issues and that’s to sit down and have a discussion. You assume she acted with intention to prevent listenership and to bring you down. You also assume she has the know-how to reach out to you directly, when in reality she doesn’t owe you that nor would most listeners know how to do that.

First of all, it is her prerogative to write whatever review she seems fit, within reasonable limits. And honestly she had the good, the bad, and the ugly in it. Again. Her prerogative. That’s what reviews are for. She did not personally attack you or make threats to you, she discussed your new business model and how the podcast is no longer suiting her needs. Again. All fair. And she mentioned positive aspects of your podcast as well, but you don’t focus on the positive, you reacted to the negative.

Additionally, to say someone should react to something just like you would completely disregards individuality and people’s personal journeys and experiences.

Finally, you’re the one in a position of power and you discussed the reviewer by name and essentially said she’s the one with the problem here. That’s not okay, it degrades trust in your listenership (which is why I’m posting under a pseudonym). Why didn’t YOU personally reach out to her and have a one on one discussion like you claimed you would have done? You instead put her on blast and took this whole thing really personally.

I’m not saying I wouldn’t listen to other episodes, but this one rubbed me the wrong way. I am happy to change my review in the future when I experience more positive listening.

And disclaimer: this review is in now way written with the intension to prevent others from finding or enjoying your podcast. It is a personal opinion.